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      Frequently Asked Questions

      We make it easy to tap into 20+ years of experience – our web experts will tackle whatever you need for a successful site.

      EcoHost provides affordable, secure, and locally supported web solutions tailored for Kenyan MSMEs and SMEs. You benefit from:

      • Free SSL certificates for secure data transfer

      • Reliable hosting infrastructure with 99.9% uptime

      • Youth-driven customer support and local expertise

      Web hosting is a service that stores your website’s files and makes them accessible on the internet. EcoHost offers shared hosting, WordPress hosting, and custom solutions to help businesses and individuals put their websites online with ease, speed, and reliability.

      To buy a domain with EcoHost:

      1. Visit the “Register a Domain” page on our website.

      2. Enter the name you want and search for availability.

      3. Select your preferred extension (like .com, .co.ke).

      4. Add to cart and proceed to checkout.

      5. Complete payment and your domain will be active shortly.

      Yes! WordPress is a user-friendly platform used to build websites without coding. EcoHost offers:

      • 1-click WordPress installation

      • Free themes and plugins

      • Optimized WordPress hosting

      • Support for customizing your WordPress site
        We also provide guidance and tutorials to help you get started easily.

      Absolutely! Our friendly support team is happy to assist anyone interested in our services. Whether you’re comparing providers, need advice, or have pre-sale questions, you can reach us via live chat, email, or phone — no account required.

      Yes! EcoHost offers free website migration with all hosting plans. Our technical team will help you move your existing site — including files, databases, and emails — with minimal downtime. Just contact our support team after signing up, and we’ll handle the rest.