Frequently Asked Questions

We make it easy to tap into 20+ years of experience – our web experts will tackle whatever you need for a successful site.

We combine reliable web solutions with a mission to empower Kenyan youth and MSMEs — every site we host helps build digital careers.

Not at all. Our dashboard is beginner-friendly, and our team is ready to assist if you ever get stuck.

We’ll notify you ahead of time and recommend a suitable upgrade to maintain optimal performance.

Yes! All our hosting plans come with free email accounts tied to your domain.

Domains are typically active within minutes, though some extensions may take up to 24 hours to fully propagate.

 Simply visit our “Register a Domain” section, search your desired name, and follow the prompts to purchase. It only takes a few minutes!

Yes! EcoHost welcomes inquiries from everyone. Whether you’re exploring services or need clarification before signing up, our support team is available to help via email, chat, or phone.

Buying a domain name with EcoHost is easy:

  • Search for your desired domain using the domain search tool.

  • Choose from available domain extensions like .com, .org, or .co.ke.

  • Add the domain to your cart and proceed to checkout.

  • Once payment is made, your domain will be registered and linked to your EcoHost account.

Yes, we support domain transfers. You’ll need to unlock your domain and get the transfer code (EPP) from your current registrar.

You can host blogs, eCommerce stores, portfolios, business websites, and more using platforms like WordPress, WooCommerce, Joomla, or custom code.