Privacy Policy

At EcoHost, accessible from www.ecohost.co.ke, the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect and record and how we use it. EcoHost is a Kenyan web solutions provider dedicated to empowering Micro, Small, and Medium Enterprises (MSMEs) through domain registration, web hosting, WordPress development, and SEO services, while creating digital jobs for young tech professionals.

If you have questions or need more information about our Privacy Policy, please contact us at privacy@ecohost.co.ke. This policy applies only to our online activities and is valid for visitors to our website with respect to the information they share or we collect. It does not apply to information collected offline or through other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect personal information you provide, such as your name, email address, phone number, and company details, when you register for an account, purchase services (e.g., domain registration, hosting), or contact us. The purpose of collecting this information is made clear at the point of collection.

We may also collect non-personal information automatically, such as IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages, through log files and cookies. This data is used for analytics and to improve our services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services, including domain registration, hosting, and WordPress development.
• Improve and personalize your experience on our website.
• Analyze website usage to enhance performance and functionality.
• Communicate with you for customer service, updates, or promotional purposes.
• Send transactional emails related to your account or services.
• Prevent fraud and ensure the security of our platform.

Cookies and Web Beacons

EcoHost uses cookies to store information about visitors’ preferences and the pages they visit. Cookies help us optimize user experience by customizing content based on browser type or other information. For detailed information about the cookies we use, please see our Cookies Policy.

You can disable cookies through your browser settings. More information on cookie management is available on your browser’s website.

Third-Party Services

We use third-party services, such as Google Analytics, to track website usage and improve our services. These services may use cookies or web beacons and collect data like IP addresses. Google’s Privacy Policy is available at https://policies.google.com/privacy.

Some advertisers on our site may use cookies or web beacons. EcoHost has no control over these third-party cookies. We recommend reviewing the Privacy Policies of our advertising partners, such as Google (https://policies.google.com/technologies/ads), for more details.

Data Protection Rights (GDPR and Kenya Data Protection Act)

We are committed to ensuring you are aware of your data protection rights under the General Data Protection Regulation (GDPR), Kenya’s Data Protection Act (2019), and other applicable laws. You have the right to:

• Access: Request copies of your personal data (a small fee may apply).
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal data, subject to certain conditions.
• Restrict Processing: Request that we limit the processing of your data, under certain conditions.
• Object to Processing: Object to our processing of your data, under certain conditions.
• Data Portability: Request that we transfer your data to another organization or to you, under certain conditions.

If you wish to exercise these rights, contact us at privacy@ecohost.co.ke. We will respond within one month.

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request disclosure of the categories and specific pieces of personal data we have collected.
• Request deletion of your personal data, subject to certain conditions.
• Opt out of the sale of your personal data (EcoHost does not sell personal data).

Contact us at privacy@ecohost.co.ke to exercise these rights. We will respond within one month.

Children’s Information

We do not knowingly collect personal information from children under 13. If you believe a child has provided such information on our website, please contact us immediately at privacy@ecohost.co.ke, and we will promptly remove it from our records.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and are effective immediately upon posting. We encourage you to review this page regularly for updates.

Contact Us

If you have questions or suggestions about our Privacy Policy, please contact us at:

Email: privacy@ecohost.co.ke
EcoHost
Eldoret, Kenya